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Aftermarket & Complaint

You are welcome to contact us at Norfrig Truck Bodies AB. If we are unable to respond immediately, we will get back to you as soon as possible.

COMPLAINT

Fill in all relevant fields in the report. Fields marked with * must always be filled in. Check all information and then click the send button at the bottom of the form to send the report to Norfrig.

You will then receive an email confirmation with a quality case number that you can refer to in all subsequent correspondence.

NOTE: For complaints regarding axles and brake systems from SAF or BPW complaints should be made directly to the manufacturer according to their instructions.

SAF axles: www.trailax.se/sv/aftermarket/service/
BPW shafts: www.foma.se/teknik/garantier-och-reklamationer/

 

 

Reklamationsformulär

CUSTOMER / COMPLAINANT INFORMATION

VEHICLE
TYPE OF BODYWORK
Påbyggnadstyp
DESCRIPTION OF COMPLAINT

Explain the reason for the complaint as thoroughly as possible (How the fault presents itself regarding function, abnormal noises, appearance – under which operating conditions, etc.)

PICTURES

Here you have the opportunity to attach up to 8 descriptive photos for the complaint (jpeg, png, size max. 1 MB per image):

Maximum 8 images (png, jpeg)

Maximum file size: 1MB

PERSONAL DATA MANAGEMENT

To handle the complaint, we will process your personal data in accordance with the terms of Norfrig's Privacy Policy. integritetspolicy.

Villkor

Stefan Karlsson

Aftermarket/Complaint

Phone: +46 (0) 417-199 52

E-mail: claim@norfrig.se

Click here to proceed to the contact persons at NTB Service.

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